GreenHaus stopped letting customers disappear after the first visit.
GreenLoop gave their stores a branded app, loyalty program, campaign engine, and reporting system built to bring shoppers back after they leave.
What the system connects
Customer app up front. POS and dashboard behind it.
Shoppers get the branded app, rewards, SMS, and push messages. GreenHaus gets the data, campaign tools, and admin view running behind the experience.
Reported month
$261K
January 2026 revenue across 1,941 customers.
January revenue
$261K
verified POS month
Customers served
1,941
one month
Loyalty sign-ups
1,200+
first 90 days
Return visit lift
+31%
vs. baseline
Attributed lift
+$18K
monthly recurring revenue
Proof stack
The page shows the actual system, not a mockup.
App screens, POS-backed customer data, campaign operations, loyalty adoption, and revenue reporting.
Customer layer
App + loyalty
Browse, reorder, rewards, app pushes
Data layer
POS connected
Lightspeed behavior becomes segments
Campaign layer
SMS + push
Win-backs, promos, audience timing
Proof layer
$261K tracked
Revenue, customers, lift, attribution
Before and after
Foot traffic was not the problem. Follow-up was.
GreenHaus already had buyers. The missed opportunity was what happened after checkout: no owned app habit, no segmented follow-up, and no simple way to turn past shoppers into the next visit.
Before
One-time buyer leaves
After GreenLoop
POS tags the customer and starts the retention clock
Before
Staff hopes they come back
After GreenLoop
Automated SMS, push, and loyalty nudges fire on schedule
Before
Promos go to everyone
After GreenLoop
Segments split VIPs, lapsed buyers, birthday rewards, and category interest
Before
Revenue impact is a guess
After GreenLoop
Dashboard shows members, opens, orders, repeat visits, and campaign revenue
The system
What changed for GreenHaus.
GreenLoop connected the pieces that normally stay separate: POS data, loyalty, SMS, push notifications, app engagement, monthly reporting, and store tools for content and promos.
Branded customer app
The GreenHaus app gives shoppers a place to browse, reorder, track rewards, and keep the store on their phone.
POS data layer
Customer behavior from Lightspeed turns into segments instead of staying buried in transaction history.
SMS win-back engine
Timed campaigns bring back lapsed buyers before the relationship goes cold.
Loyalty and rewards
Points, birthday rewards, and VIP offers give customers a reason to choose GreenHaus again.
Push notifications
Store-controlled pushes move promos, drops, and reminders without paying for more ad traffic.
Operator dashboard
Management sees app opens, loyalty members, campaign performance, revenue impact, and store tools in one place.
Operator view: active members, app usage, campaigns, revenue signals, caption generation, promo building, brand photo editing, and more tools as the system grows.
Turn store promos and product drops into on-brand captions without starting from a blank page.
Build app pushes and promo windows from the same place your team checks performance.
Create cleaner product and promo images without waiting on a separate design pass.
The dashboard can keep expanding with store-specific tools as the operation grows.
Campaign operations
What kept running after launch.
Less launch-and-leave, more repeatable operating system: offers, audiences, pushes, SMS hygiene, replies, and reporting.
Plan offers
Store-specific promos and timing
Schedule sends
Push and SMS campaigns on calendar
Clean lists
STOPs, dead numbers, and repeats excluded
Watch replies
YES replies, clicks, and audience signals monitored
Example campaign
4/20 weekend plan
Store-specific push messages, offer timing, audience targeting, and in-app promo guidance in one operating plan.
Compliance workflow
Failed numbers, STOP/no replies, already-contacted customers, and 90+ day inactive contacts were excluded before future sends.
Push audience
190 devices
83 Cookeville, 107 Crossville in prod
SMS reachable base
7,536 phones
TN + out-of-state loyalty customers
Opt-in performance
13.9%
delivered contacts replying YES
Click performance
16.3%
clicks as share of sent SMS
For dispensary owners
If your store already has customers, GreenLoop helps you bring more of them back.
Start with a leak audit. We will look at your current customer flow, show where repeat revenue is slipping, and map what a GreenLoop system would look like for your store.